The Roya Agency Limited is committed to protecting the privacy of our candidates, clients and other users of our websites and services.
Where you provide us with your personal data, in person, by email, through this website or in person, we will endeavor to ensure that such data remains private and is only used in accordance with this policy. By providing us with your personal data, you also consent for us to collect, hold, use and disclose your personal data in accordance with this policy. The Roya Agency Limited must comply with the Personal Data (Privacy) Ordinance in Hong Kong and as a licensed employment agency in Hong Kong, section 56 of the Employment Ordinance which requires us to maintain a record of all candidates and their personal information.

1. Collection of Personal Data

The Roya Agency Limited may collect your personal data from you, including (without limitation) your name, contact details, qualifications, work history, your right to work in a particular country, languages spoken, professional memberships and accreditations, your work objectives, other data from your resume, your Hong Kong ID/passport information and citizenship. If you are to be considered for a particular position, we may also collect references from your nominated referees. All the personal data we collect is held, used and disclosed for the purposes set out below.

2. Use and Disclosure of Personal Data

The Roya Agency Limited holds, uses and discloses your personal data for the following purposes:

(a) to provide our services to you;
(b) to maintain our business relationship, where you are a user of our website, a client or candidate;
(c) to enable you to submit your resume or to apply for specific jobs;
(d) to match your details with job vacancies, to assist us in finding a position that is most suitable for you and, where you provide your prior consent as a candidate, to send your personal data to clients in order to apply for jobs;
(e) to answer your inquiry;
(f) to direct-market products and services, advise you of news and industry updates, events, promotions and competitions, reports and other information. Where we do so, you will be able to unsubscribe from such communications;
(g) to trusted third parties where we have retained them to provide services that you have requested and who also provide services to us, such as professional advisers, IT consultants, mailing houses and function co-ordinators. These third parties must comply with similar undertakings of privacy and confidentiality as The Roya Agency Limited;
(h) if The Roya Agency Limited merges with or is acquired by another business, we may share personal data with the new owners of the business and their advisers and if this happens, you will be sent notice of such an event;
(i) we may also release personal data to regulatory or law enforcement authorities, if they require us to do so; and
(j) we may also seek your consent to collect, hold, use and disclose your personal data for any other purpose not listed above.

3. Privacy on Our Websites

(a) Submitting Your Resume and Applying for Jobs

You may submit your resume to The Roya Agency Limited via this website, either for general consideration by our recruitment consultants for positions as they arise or to apply for a specific job. Once submitted, we will review your details and advise you whether you are to be accepted by us for registration on our central database. This database, including your personal data, can be accessed by any of our recruitment consultants. If you are accepted onto our database, our recruitment consultants should then contact you to set up an interview in person. You can update your resume at any time, simply by following the same procedure to submit a new resume via our websites.
(b) Aggregate Information About Website Visitors

We gather information and statistics about visitors to our website, including the most frequently accessed pages. We only use such data in aggregate form (that is, the information does not identify any one individual). This information helps us determine the most beneficial parts of our websites and ways in which we can continually improve our online services to create a better overall experience for our users.

4. Access to Personal data

You may request access to or updating of your personal data held at The Roya Agency Limited by contacting us at [email protected]. We may ask to verify your identity and for more information about your request. Where we are legally permitted to do so, we may refuse your request and give you reasons for doing so. Where you request your personal data to be updated and there is a dispute about the facts, we will make a note on your personal data of such dispute. You may also request that The Roya Agency Limited stops using your information and contacting you and we will comply with your request. However, if this involves a request for deletion of your file, please be aware that we may not be required or able to do so, particularly where your file also holds information about our clients. Where permitted to do so, we may charge an administrative fee for access and updating requests.

5. Security

The Roya Agency Limited takes reasonable steps to keep personal data secure, accurate and up to date. The Internet is not always a secure method of transmitting information. Accordingly, while we seek to protect your personal data by implementing digital security systems in various parts of our website, The Roya Agency Limited cannot accept responsibility for the security of information you send to or receive from us over the Internet or for any unauthorized access or use of that information. Where we have links to websites outside the The Roya Agency Limited, we cannot ensure that your privacy will be protected in accordance with this policy. You should consult these other websites’ privacy policies as we have no control over them and are not responsible for any information that is submitted to or collected by these third parties.

6. Changes to this Privacy Policy

The Roya Agency Limited may amend this Privacy Policy from time to time. We suggest that you visit our website regularly to keep up to date with any changes.

7. Contact

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected].